One17 Pte Ltd (“One17”, “we”, “us”, “our”) is committed to protecting your personal data. This policy explains what information we collect when you use this website, how we use it and your rights under the Singapore Personal Data Protection Act 2012 (PDPA).
1. Information We Collect
We collect personal data only when you submit our contact form. The information collected includes:
- Full name
- Email address
- Company name
- Phone number (optional)
- Details of your enquiry
We do not use cookies, analytics platforms or third-party tracking tools on this website.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry
- Assess whether our advisory services are relevant to your needs
- Follow up on ongoing discussions about a potential engagement
We do not use your data for marketing, profiling or automated decision-making.
3. Data Sharing and Processors
We do not sell your personal data. We share it only with the following service provider, and only to the extent necessary:
- Resend — our email delivery provider. When you submit the contact form, your data is transmitted via Resend to deliver your message to our team. Resend processes your data only as an intermediary for email delivery and does not use it for any other purpose.
No other third parties receive your personal data.
4. Cross-Border Data Transfers
Resend operates infrastructure outside Singapore. By submitting the contact form, you consent to your personal data being transferred to and processed in jurisdictions outside Singapore for the purpose of email delivery. We take reasonable steps to ensure any such transfer is subject to appropriate safeguards.
5. Data Retention
We retain your contact information for as long as necessary to handle your enquiry and for a reasonable period thereafter in case of follow-up. Where an engagement does not proceed, we delete or anonymise your data within 12 months of last contact. Where an engagement does proceed, data handling is governed by the terms of that engagement.
6. Your Rights Under the PDPA
Under the PDPA, you have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate or incomplete data
- Withdraw consent to our use of your data (subject to legal or contractual obligations)
- Request deletion of your personal data where we no longer have a legitimate basis to hold it
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or loss. No method of transmission over the internet is completely secure, but we are committed to handling your data responsibly.
8. Changes to This Policy
We may update this policy from time to time. The current version will always be available at this URL. Continued use of this website after any update constitutes acceptance of the revised policy.
9. Contact
For any questions about this policy or how we handle your personal data: